How to manage easily the relationship with your suppliers
Your company is never totally independent: it uses external suppliers for products and services of any kind. These suppliers often collaborate to real projects! For example, in case of a marketing campaign, you could ask a specialized agency for help. The exchange of data and information is an important aspect of this collaboration but it’s often difficult and stressful.
How can you improve this exchange? Are there ways to manage easily the relationship with your suppliers? Let’s find them out!
1. Find the right partner
Like in every relationship, both parts contribute to the final result. And, like in every relationship, if things don’t go well separation is a possibility. But, before reaching a similar situation, it’s better to choose the right partner! Luckily there are thousand agencies, companies and suppliers you can choose from. Which criteria should you use to take the right decision?
Think about your real needs. A efficient collaboration starts when suppliers really understand your needs! A first meeting can help you discover if there’s synergy and if your approach to work is similar. Taking more time for choosing will allow you avoid problems during next phases of the project.
2. Share your project’s objectives
Many researches of the last period show that service suppliers often find difficult to identify their customers’ KPIs. This doesn’t depend upon guesswork but poor communication from the source! The project is yours and yours are the objectives to reach so be sure everyone is on the same page when they work.
Host a phisical or virtual meeting and discuss on goals and deliverables. This could be the right time to clarify doubts and assign responsibilities. For this purpose, pay attention to the next point!
3. Define clearly responsibilities
Who does what? This question often comes during projects and slows activities down. If you don’t know who to ask for some information or to check the status of an activity, there’s something wrong. Making order in the middle of the work is all but simple so it’s better to clarify responsibilities from the beginning! At the end of this organizational phase, there won’t be doubts on participants’ duties and what’s expected from everyone.
It could be useful to assign a single point person to the project in order to monitor constantly activities and coordinate information exchange. The project manager could be the right person for this job!
4. Use great communication tools
Communicating is necessary. You must keep constant updates on activities’ status, on results, on issues to solve, etc.. That’s a simple concept! But how can you apply it without getting buried under tons of messages, emails and calls? Using a Collaboration platform that can organize the communication stream and link it to the right project.
You need a flexible software to monitor activities and data exchange. With Kimonus you can easily manage Collaboration in complex processes! Documents and communications are organized in an intuitive dashboard to keep information under control.
Now it’s your turn: put these tips into practice and manage easily the relationship with your suppliers! Want to try Kimonus and improve your Collaboration? Request a free demo!